Product Care & Repair
At Nabrey, we believe pearl jewellery should be treasured for years to come. Proper care will help preserve the beauty, shine, and longevity of your pieces.
Pearls are among nature's most delicate treasures. Unlike gemstones mined from the earth, pearls are organic creations formed over time, making them uniquely beautiful and deserving of special care.
With thoughtful handling, your pearl jewellery can retain its lustre and elegance for generations.
01
Wear with Care
To preserve the natural beauty of your pearls, we recommend following the golden rule:
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"Last on, first off."
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Apply perfumes, hairsprays, cosmetics, and lotions before putting on your jewellery, as chemicals may gradually affect the pearl's surface.
Please remove your jewellery before:
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Swimming
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Showering
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Exercising
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Using household cleaning products
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Visiting saunas or steam rooms
02
After Wearing
Pearls naturally absorb traces of moisture, oils, and fragrances from the skin.
​After each wear, gently wipe your jewellery with a soft cloth to remove any residue and help maintain its radiant glow.
Storage
Store your pearl jewellery separately from other jewellery to avoid scratches.
We recommend keeping your pieces in:
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A soft jewellery pouch
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A lined jewellery box
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The original gift box provided with your purchase
Avoid storing pearls in airtight containers for long periods, as they benefit from natural humidity in the environment.
03
Professional Maintenance
Even the finest jewellery benefits from occasional professional care.
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Over time, everyday wear may result in:​
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Loose clasps
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Stretched necklace threads
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Worn earring fittings
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General wear and tear
We are pleased to assist with maintenance and repair services whenever possible.​​
04
Repair Services
Depending on the design and materials, services may include:
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Pearl necklace restringing
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Clasp replacement
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Earring post repair
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Chain repair
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Pearl replacement (subject to availability)
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Jewellery cleaning and inspection
Each repair request is individually assessed to ensure the best possible result.
05
Warranty
We take pride in the craftsmanship of every piece.
Should you experience a manufacturing fault, please contact us as soon as possible. We will gladly review the issue and advise on the most appropriate solution.
Please note that normal wear and tear, accidental damage, improper care, and alterations carried out by third parties are not covered under warranty.
Request a Repair
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If your jewellery requires attention, please contact us with:
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Your order number (if available)
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A brief description of the issue
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Clear photographs of the item
Our team will review your request and provide guidance on the next steps, including estimated costs and turnaround times where applicable.
A Timeless Treasure
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Every pearl is unique — shaped by nature, nurtured over time, and selected with care.
With proper care, your jewellery will continue to celebrate life's special moments and become a cherished heirloom for years to come.
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